Fast Company Article by Grayson James – October 20, 2023

3 Essential Types of Conversations Managers Should Have
With Their People

There are three types of conversations that every leader must master. These conversations aren’t just an exchange of words—they engage people’s imagination, commitment, energy, and intention.

In this article in Fast Company, I describe each of these types of conversations and share some common pitfalls to watch for in each.

Good leaders don’t just know about these conversations. They know how to design and manage each conversation, and they’re agile enough to switch gears from one conversation to another as circumstances and opportunities change.

Read the Fast Company article here: 

If you want to learn more about these conversations and how to transform your leadership performance, check out my new book, “Full Contact Performance: The Internal Art of Organizational Collaboration,” or contact Grayson and the Full Contact team here.


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